How To Handle Difficult Conversations

Part of your job as a manager is having tough conversations.

It took me a while to understand this quote:

“Leadership is the art of disappointing people at a rate they can stand”

Most leaders are well-intentioned, good people who fall into the trap of trying to please everyone. They try to balance doing what’s right for individuals, the team, their management, and the business.

You want everyone to get along and pe…